Privacy Policy

1. Introduction

Pepper 2.0 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal workflow assistant platform and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Professional information (law firm, practice area, attorney credentials)
• Account credentials and authentication information
• Payment and billing information (processed securely through Stripe)

2.2 Case and Document Information

As a legal workflow assistant, we process:

• Case documents, filings, and legal materials you upload
• Case information, deadlines, and calendar events
• Legal research queries and AI-generated content
• Client information and case metadata

2.3 Usage and Technical Information

We automatically collect certain information when you use our Service:

• Device information and IP address
• Browser type and version
• Usage patterns and feature interactions
• Error logs and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process your legal case management requests
• To generate AI-powered legal assistance and document analysis
• To send calendar reminders, notifications, and service updates
• To process payments and manage your subscription
• To comply with legal obligations and protect our rights
• To detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., cloud hosting, payment processing, email services)
• AI Services: With AI service providers (e.g., OpenAI) to process legal documents and generate responses. These providers are bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Encrypted storage of sensitive tokens and credentials
• Access logging and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Third-Party Integrations

Our Service integrates with third-party services:

• Google Calendar: To sync deadlines and events. Your calendar data is processed according to Google's Privacy Policy.
• Stripe: For payment processing. Payment information is handled directly by Stripe and not stored on our servers.
• WhatsApp/Twilio: For sending notifications. Message content is processed according to Twilio's Privacy Policy.
• OpenAI: For AI-powered legal assistance. Document content is processed according to OpenAI's Privacy Policy.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Export: Request export of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Settings: Update your preferences through your account settings

To exercise these rights, please contact us at the email address provided below.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.